East Moriches New York, NY 11940

Why Protect Your Online Business Reputation?

Your business’ online reputation can literally make or break your business.  Why’s that?  Because, statistically speaking, around 90 percent of all consumers use the Internet to research businesses when they are looking for a product or service.

What Do Your Other Reviews Say? You should check! No one is trying a new business with bad reviews. And worse, according to the latest local marketing survey from Bright Local, review ratings are the biggest driver of clicks in local search engine results pages. So those negative reviews also hurt your local SEO.

It’s a fact: How high you rank in local search and what people see when they find your business directly impacts your revenue. That means a bad reputation can make or break any business—and it all starts with one nasty review.

If you get a nasty review response to it in an appreciative  tone. Thank the person for the feedback and assure them that their concern will be addressed immediately. Remember, potential new customers will be evaluating your response. Don’t be defensive, but understanding even if it hurts.

Is Your Online Business Reputation Better Than Your Competitors?

Your online business reputation will determine whether those consumers choose you or one of your competitors.  You can also be sure that if you do not manage your online reputation, it will be managed by other people. Who will inevitably post reviews, comment on your business in forums and social media sites, publish blog write-ups concerning your business, and more.

For this reason, you need to need to manage your Online reputation,so you can ensure that what people see when they find your business online is as positive as possible.

Find out how you can easily gather more positive reviews and prevent negative reviews appearing on Google, Yelp, Facebook and other review and local business sites and enjoy these benefits:

You can take total control of your online reviews while building and protecting your valuable online reputation. Find out how our online reputation, expertise can help you stay competitive and grow your business in your local market, while you focus on what you do best – running your business.

 How do you Manage Your Online Reputation?

Here are three helpful tips to make sure your online business reputation is protected:

Monitor your Online Business Reputation.

Make use of social media monitoring tools, and web monitoring tools like Google Alerts, to find out what others are saying about you in real time.  When you know what you are facing, it makes it much easier to address it in a timely manner, and also to assess your best approach. Read further and I will give you a free link to search your reputation on all the review sites.

Get Involved in your online business reputation

Online reviewsIt is inevitable that people are going to talk about your business (if you are doing things right).  Your best bet is to involve yourself in the conversation.  Make it a point to respond to both positive and negative feedback.  Also, you want to volunteer information that will help keep online conversations about your business going.

Establish Your Social Media Presence

Maintain a website, write a business blog, or more – the possibilities are really only limited by your imagination (and the amount of effort you are willing to put in).  Just remember that participation is key.

Optimizing Your Responses.

Once you have developed the habit of monitoring your online reputation and have established yourself as a willful participant in the development of your online reputation. You need to make sure you are participating in a way that is most conducive to bettering that reputation.

As I mentioned previously, participation is key.  However, there are some best practices to consider, especially when it comes to handling negative items: respond in a timely manner (NEVER ignore negative feedback), be diplomatic and fair, avoid using a defensive or demeaning tone (stay positive!), and offer viable solutions.

Online Business Reputation Management is Complex

Local SEO Consultant Marketing planYour online reputation management will have a great influence on your business success.  To make the most of your online reputation, you may want to enlist the help of qualified and competent professional.

Managing your reputation is only a part of what we do. Helping you build a 5 star reputation and marketing it, is the most important service we will provide to  your business.

We can be reached by phone, at 516-458-6448, or by email: info@EZRepbuilder.com

We have the training, skill and will monitor your reputation on all the review sites and social media sites.

We will collect all your reviews and market all your positive reviews to help get everyone searching for your business all your positive customer feedback.

GET YOUR FREE REPUTATION REPORT HERE

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3 Helpful Tips to Protect Your Online Business Reputation

Your  online  business  reputation can literally make or break your business success.

Why’s that?

Because, statistically speaking, around 90 percent of all consumers use the Internet to research businesses when they are looking for a product or service.

Your online business reputation will determine whether those consumers choose you or one of your competitors.  You can also be sure that if you do not manage your online reputation, it will be managed by other people, who will inevitably post reviews, comment on your business in forums and social media sites, publish blog write-ups concerning your business, and more.  For this reason, you need to do everything you can to ensure that what people see when they find your business online is as positive as possible.

 How will you maintain a positive online business reputation?

Here are three helpful tips to make sure your online reputation is protected:

Monitor your reputation.  Make use of social media monitoring tools like HootSuite, and web monitoring tools like Google Alerts, to find out what others are saying about you, and when they say it.  When you know what you are facing, it makes it much easier to address it in a timely manner, and also to assess your best approach.

Involve yourself in every  conversation about your Business

It is inevitable that people are going to talk about your business.  Make it a point to respond to both positive and negative feedback. Always  volunteer information that will help keep online conversations about your business going.

 Establish your social media presence

Maintain a website, write a business blog, or more – the possibilities are really only limited by your imagination (and the amount of effort you are willing to put in).  Just remember that participation is key.

Optimizing your responses.  Once you have developed the habit of monitoring your online reputation and have established yourself as a willful participant in the development of your online reputation.  You need to be  participating in a way that is most conducive to bettering your online business  reputation.

As previously mentioned, participation is key.  However, there are some best practices to consider, especially when it comes to handling negative comments. Respond in a timely manner (NEVER ignore negative feedback), be diplomatic and fair, avoid using a defensive or demeaning tone (stay positive!), and offer viable solutions.

Online reputation management is a complex process
However, it is also paramount to your business success.  To make the most of your online reputation,
 you may want to enlist the help of qualified and competent reputation management expert. 
I will build, manage and Market your reputation.